INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we strive to ensure that the product you receive matches the picture shown on our website. However, there may be slight variations due to differences in display settings or product updates.

Where can I view my sales receipt?

You can see your sales receipt by logging into your account on our website. Once logged in, go to the "Order History" section where you will find all your past orders and their respective receipts.

How can I return an item?

To return an item, please visit our "Returns and Exchanges" page. Follow the instructions provided, which typically involve filling out a return form and sending the item back to us in its original packaging. For further assistance, you can contact our customer service team.

Will you restock items indicated as “out of stock?”

We regularly restock popular items. If an item is currently out of stock, you can sign up for notifications on the product page to receive an email when it becomes available again.

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Do you offer international shipping?

We ship orders to a wide range of locations. To find out if we can ship to your address, please enter your shipping details at checkout, and the available shipping options will be displayed. You can also check our "Shipping Information" page for more details.

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